Terms of service

TERMS OF SERVICE – DRAZE

OVERVIEW

This website is operated by Draze. Throughout the site, the terms “we”, “us” and “our” refer to Draze. Draze offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree, you may not access the website or use any services.

Any new features or tools added to the current store shall also be subject to these Terms. We reserve the right to update or modify these Terms at any time by posting changes on our website. Continued use of the website constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform to sell our products and services.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are of legal age in your jurisdiction or have consented for minors to use this site under your supervision.

You must not use our products for illegal or unauthorized purposes or violate any applicable laws, including copyright laws.

You must not transmit viruses or harmful code. Any violation of these Terms may result in termination of your access to our Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time.

Your content (excluding credit card details) may be transferred unencrypted across networks. Credit card information is always encrypted.

You agree not to reproduce, copy, sell, or exploit any part of the Service without written permission.

Headings are for convenience only and do not affect interpretation.

SECTION 3 - ACCURACY OF INFORMATION

We do not guarantee that information on this site is accurate, complete, or current. It is provided for general information only.

Historical data may be present and is for reference purposes only. We reserve the right to modify content without obligation to update it.

SECTION 4 - MODIFICATIONS TO SERVICE AND PRICES

Prices may change without notice.

We reserve the right to modify or discontinue the Service at any time without liability.

SECTION 5 - PRODUCTS OR SERVICES

Some products may be available exclusively online and may have limited quantities. Returns are subject to our Return Policy.

We strive to display product images accurately but cannot guarantee exact color representation on all screens.

We reserve the right to limit sales, quantities, or discontinue products at any time.

SECTION 6 - BILLING AND ACCOUNT INFORMATION

We may refuse or cancel orders at our discretion, including those appearing to be placed by resellers.

You agree to provide accurate account and billing details and update them as necessary.

For more details, refer to our Returns Policy.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools without monitoring or control. Use of such tools is at your own risk.

Future features or services will also be subject to these Terms.

SECTION 8 - THIRD-PARTY LINKS

We are not responsible for third-party content, websites, or transactions. Please review their policies before engaging with them.

SECTION 9 - USER COMMENTS AND FEEDBACK

Any feedback or submissions provided by you may be used by us without restriction.

We may remove content that is unlawful, offensive, or violates rights.

You are responsible for your submissions and must not mislead or impersonate others.

SECTION 10 - PERSONAL INFORMATION

Your personal data is governed by our Privacy Policy.

SECTION 11 - ERRORS AND OMISSIONS

There may be occasional errors in product details, pricing, or availability. We reserve the right to correct or cancel orders without prior notice.

SECTION 12 - PROHIBITED USES

You are prohibited from using the site for unlawful activities, violating rights, spreading harmful content, or interfering with site security.

Violation may result in termination of access.

SECTION 13 - DISCLAIMER OF WARRANTIES

We do not guarantee uninterrupted, secure, or error-free service.

All products and services are provided “as is” without warranties.

Draze shall not be liable for any direct or indirect damages arising from use of our services or products.

SECTION 14 - INDEMNIFICATION

You agree to indemnify and hold Draze harmless from any claims arising from your breach of these Terms or violation of laws.

SECTION 15 - SEVERABILITY

If any provision is found unenforceable, the remaining provisions will remain valid.

SECTION 16 - TERMINATION

These Terms remain effective until terminated by either party.

We may terminate access if you violate any Terms.

SECTION 17 - ENTIRE AGREEMENT

These Terms constitute the full agreement between you and Draze regarding use of the Service.

SECTION 18 - GOVERNING LAW

These Terms are governed by the laws of India.

SECTION 19 - CHANGES TO TERMS

We may update these Terms at any time. Continued use of the site indicates acceptance of changes.

SECTION 20 - CONTACT INFORMATION

If you have any questions or need assistance, feel free to reach out to us on:

We’re always happy to help.

IMPORTANT NOTE

Please ensure you record an unboxing video at the time of delivery. This is required in case of issues such as missing items, duplicate products, incorrect items, or product-related concerns. Refunds in such cases will only be processed if a valid unboxing video is provided.